Thanks for choosing promdressforgirl. We will try our best to let all our customers get their ideal dress.
If there is any questions about the dress when you get it , please contact us within 48 hours .
The procedure to return.
In order for your return or exchange to be accepted, please carefully follow our guide:
1. Contact us within 2 days of receiving the dress (please let us know if you have some exceptional case in advance)
2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc.
3. After we prove the photos. We will send you shipping label.
4. The returned item must be in perfect condition , you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise it will not be accepted.
-Unpaid order will not be processed. If you do not need it, please simply ignore it.
-Order cancelled within 24 hours of payment confirmation will be eligible for a full refund.
-Cancellation within 24 to 72 hours after the order is paid: you will get a partial refund consisting of 50% of the item price and the full shipping cost.
-Cancellation after 72 hours after the order is paid: you will get a partial refund consisting of 20% of the item price and the full shipping cost.
For more details,please send Email to: firstname.lastname@example.org
Text: (609) 527-4158